Text Messaging Privacy Policy

Last Updated: 03/03/2026

Chicago Blue Dolphins (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This section explains how we collect, use, and protect information related to SMS/text messaging communications.

1. Information We Collect

When you opt in to receive SMS communications from Chicago Blue Dolphins, we may collect:

  • Your mobile phone number

  • Your name (if provided)

  • Program interest or enrollment details

  • Communication preferences

  • Message interaction data (such as replies, opt-outs, and engagement)

We collect this information when you:

  • Submit an online form

  • Register for programs or lessons

  • Request information

  • Join our swim training community

  • Provide consent verbally or in writing

  • Opt in through marketing campaigns or checkboxes


2. How We Use Your Information

We may use SMS messaging to communicate:

  • Class reminders and scheduling updates

  • Account notifications

  • Program information

  • Customer support responses

  • Coaching or training updates

  • Promotional offers and marketing (only where consent is provided)

Message frequency may vary depending on your relationship with Chicago Blue Dolphins.


3. Consent to Receive SMS Messages

By providing your phone number and opting in, you agree to receive SMS messages from Chicago Blue Dolphins.

Consent is not a condition of purchase.


4. Opt-Out Instructions

You may opt out at any time by replying:

STOP

After opting out, you will receive confirmation and no further messages will be sent unless you opt back in.

For help, reply:

HELP


5. Message and Data Rates

Message and data rates may apply depending on your mobile carrier and plan.


6. Data Sharing

We do not sell, rent, or share your mobile phone number or SMS consent information with third parties for their marketing purposes.

We may share information with trusted service providers (such as messaging platforms or CRM systems like ActiveCampaign or Mindbody Online) solely to provide services on our behalf.

These service providers are contractually obligated to protect your information and may not use it for their own marketing purposes.


7. Data Security

We implement reasonable administrative and technical safeguards to protect your information.


8. Contact Information

Chicago Blue Dolphins
2222 N Elston Ave, Chicago, IL 60614
Phone: (773) 342-7250
Email: info@chicagobluedolphins.com

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